Bloomex: I was on hold less then ** secs before a very h...
A Bloomex customer review by GetHuman user ~Lady in Red from November 27th, 2017
Background on ~Lady in Red's case
GetHuman: ~Lady in Red - can you tell our other Bloomex customers when your case took place?
~Lady in Red: Yup. It was afternoon, on November 18th.
GetHuman: Did you reach out to Bloomex, and if so, how?
GetHuman: And which of these common Bloomex customer issues best describes the reason you wanted to talk to them?
(Shows ~Lady in Red a list of common Bloomex problems)
~Lady in Red: "Warranty claim" was why I was trying to call.
~Lady in Red's review of Bloomex customer service
GetHuman: So how would you sum up your experience for GetHuman's Bloomex customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lady in Red: I was on hold less then ** secs before a very helpful saleswoman took my call. She was very familiar with site and "deals" and helped me find something in my budget.
GetHuman: Let's quantify your experience contacting Bloomex. On a scale of 1 to 5, how easy is it go get help on a Bloomex problem?
~Lady in Red: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lady in Red: I'd give them a three out of five on communication.
GetHuman: And what about Bloomex's ability to quickly and effectively address your problem?
~Lady in Red: For that I would say four out of five.
GetHuman: And finally- any advice for other Bloomex customers?
~Lady in Red: Call them early in the day or late. Don't forget any personal or account information you might need for Bloomex to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lady in Red taken from his Bloomex customer service problem that occurred on November 18th, 2017.
Bloomex
5.00 of 5 stars | 6 reviews
~Lady in Red's Bloomex Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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