BlueAnt Wireless: Bought Blue Ant S*. First off, it doesn't work...
A BlueAnt Wireless customer review by GetHuman user ~Bradious from November 7th, 2017
Background on ~Bradious's case
GetHuman: ~Bradious - can you tell our other BlueAnt Wireless customers when your case took place?
~Bradious: Yes. It was afternoon, on November 5th.
GetHuman: Did you reach out to BlueAnt Wireless, and if so, how?
GetHuman: And which of these common BlueAnt Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Bradious a list of common BlueAnt Wireless problems)
~Bradious: "Returns" was why I was trying to call.
~Bradious's review of BlueAnt Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's BlueAnt Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bradious: Bought Blue Ant S*. First off, it doesn't work like the commercials show. Fairly useless device. Also, my device wouldn't charge. I had to send it back. They made me pay the shipping charges (company policy). So I had to pay for their failed product. Worthless!!!
GetHuman: Let's quantify your experience contacting BlueAnt Wireless. On a scale of 1 to 5, how easy is it go get help on a BlueAnt Wireless problem?
~Bradious: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bradious: I'd give them a two out of five on communication.
GetHuman: And what about BlueAnt Wireless's ability to quickly and effectively address your problem?
~Bradious: For that I would say one out of five.
GetHuman: And finally- any advice for other BlueAnt Wireless customers?
~Bradious: Call them early in the day or late. Don't forget any personal or account information you might need for BlueAnt Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bradious taken from his BlueAnt Wireless customer service problem that occurred on November 5th, 2017.