Bluegrass Cellular: They were very rude first time I had tohold lin...
A Bluegrass Cellular customer review by GetHuman user ~One very unhappy custmer from November 13th, 2017
Background on ~One very unhappy custmer's case
GetHuman: ~One very unhappy custmer - can you tell our other Bluegrass Cellular customers when your case took place?
~One very unhappy custmer: Yeah. It was late at night, on November 5th.
GetHuman: Did you reach out to Bluegrass Cellular, and if so, how?
GetHuman: And which of these common Bluegrass Cellular customer issues best describes the reason you wanted to talk to them?
(Shows ~One very unhappy custmer a list of common Bluegrass Cellular problems)
~One very unhappy custmer: "Complaint" was why I was trying to call.
~One very unhappy custmer's review of Bluegrass Cellular customer service
GetHuman: So how would you sum up your experience for GetHuman's Bluegrass Cellular customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~One very unhappy custmer: They were very rude first time I had tohold linger then they woukd speak to me second call ro say there was.still a.problem he wouldnt even listin to me told me to take it to a story and hung up well here is the problem with yalls store in etown rhey are aliw rude and wont even make an effort to help the customer bluegrass u **** and the only reason yall can get a away with this **** is because your the only company that provides service to these small towns
GetHuman: Let's quantify your experience contacting Bluegrass Cellular. On a scale of 1 to 5, how easy is it go get help on a Bluegrass Cellular problem?
~One very unhappy custmer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~One very unhappy custmer: I'd give them a one out of five on communication.
GetHuman: And what about Bluegrass Cellular's ability to quickly and effectively address your problem?
~One very unhappy custmer: For that I would say two out of five.
GetHuman: And finally- any advice for other Bluegrass Cellular customers?
~One very unhappy custmer: Call them early in the day or late. Don't forget any personal or account information you might need for Bluegrass Cellular to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~One very unhappy custmer taken from his Bluegrass Cellular customer service problem that occurred on November 5th, 2017.
Bluegrass Cellular
1.00 of 5 stars | 1 reviews
~One very unhappy custmer's Bluegrass Cellular Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars
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