Boost Mobile: I got ahold of a person, but her English was so...
A Boost Mobile customer review by GetHuman user ~Whiskey Tango Foxtrot from November 17th, 2017
Background on ~Whiskey Tango Foxtrot's case
GetHuman: ~Whiskey Tango Foxtrot - can you tell our other Boost Mobile customers when your case took place?
~Whiskey Tango Foxtrot: Yup. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Whiskey Tango Foxtrot a list of common Boost Mobile problems)
~Whiskey Tango Foxtrot: "Cancel service" was why I was trying to call.
~Whiskey Tango Foxtrot's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Whiskey Tango Foxtrot: I got ahold of a person, but her English was so poor that I had to keep asking her to clarify or repeat what she said. I didn't get a solution before the call dropped.
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~Whiskey Tango Foxtrot: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Whiskey Tango Foxtrot: I'd give them a five out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~Whiskey Tango Foxtrot: For that I would say five out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~Whiskey Tango Foxtrot: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Whiskey Tango Foxtrot taken from his Boost Mobile customer service problem that occurred on November 13th, 2017.