Boost Mobile: VRU continually disconnected the call... Speaki...
A Boost Mobile customer review by GetHuman user ~Disappointed New Customer from November 17th, 2017
Background on ~Disappointed New Customer's case
GetHuman: ~Disappointed New Customer - can you tell our other Boost Mobile customers when your case took place?
~Disappointed New Customer: Sure. It was afternoon, on November 13th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Disappointed New Customer a list of common Boost Mobile problems)
~Disappointed New Customer: "Setup service" was why I was trying to call.
~Disappointed New Customer's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Disappointed New Customer: VRU continually disconnected the call... Speaking to a rep, yes please but can't barely understand what anyone of the maybe four people I have spoken too. Seriously... Hire those that can speak english better..
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~Disappointed New Customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Disappointed New Customer: I'd give them a five out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~Disappointed New Customer: For that I would say five out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~Disappointed New Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Disappointed New Customer taken from his Boost Mobile customer service problem that occurred on November 13th, 2017.