BootBarn.com: The phone number works BUT it is only recording...
A BootBarn.com customer review by GetHuman user ~atharris from November 25th, 2017
Background on ~atharris's case
GetHuman: ~atharris - can you tell our other BootBarn.com customers when your case took place?
~atharris: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to BootBarn.com, and if so, how?
GetHuman: And which of these common BootBarn.com customer issues best describes the reason you wanted to talk to them?
(Shows ~atharris a list of common BootBarn.com problems)
~atharris: "Returns" was why I was trying to call.
~atharris's review of BootBarn.com customer service
GetHuman: So how would you sum up your experience for GetHuman's BootBarn.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~atharris: The phone number works BUT it is only recording and you cannot talk to anyone in customer service. I have tried for * days to get in touch with them and have left numerous messages along with having called at least ** times only to get the option to leave a message or remain on the line, when i remain on the line the call eventually hangs up on me.
GetHuman: Let's quantify your experience contacting BootBarn.com. On a scale of 1 to 5, how easy is it go get help on a BootBarn.com problem?
~atharris: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~atharris: I'd give them a four out of five on communication.
GetHuman: And what about BootBarn.com's ability to quickly and effectively address your problem?
~atharris: For that I would say three out of five.
GetHuman: And finally- any advice for other BootBarn.com customers?
~atharris: Call them early in the day or late. Don't forget any personal or account information you might need for BootBarn.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~atharris taken from his BootBarn.com customer service problem that occurred on November 18th, 2017.
BootBarn.com
1.00 of 5 stars | 7 reviews
~atharris's BootBarn.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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