Boston Market Restaurants: I had no problems with the workers it was the m...

A Boston Market Restaurants customer review by GetHuman user GetHuman-49817 from November 18th, 2017

Background on GetHuman-49817's case

GetHuman: GetHuman-49817 - can you tell our other Boston Market Restaurants customers when your case took place?
GetHuman-49817: Yeah. It was afternoon, on November 12th.
GetHuman: Did you reach out to Boston Market Restaurants, and if so, how?
GetHuman-49817: I used the 800-365-7000 number I found for on the GetHuman Boston Market Restaurants customer phone number page I was on: Boston Market Restaurants Customer Service Phone Number
GetHuman: And which of these common Boston Market Restaurants customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-49817 a list of common Boston Market Restaurants problems)
GetHuman-49817: "Delivery problem" was why I was trying to call.

GetHuman-49817's review of Boston Market Restaurants customer service

GetHuman: So how would you sum up your experience for GetHuman's Boston Market Restaurants customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-49817: I had no problems with the workers it was the manager. The manager was yelling at an employee badly and made everyone in Boston Market uncomfortable. I felt very badly for the employees.
GetHuman: Let's quantify your experience contacting Boston Market Restaurants. On a scale of 1 to 5, how easy is it go get help on a Boston Market Restaurants problem?
GetHuman-49817: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-49817: I'd give them a three out of five on communication.
GetHuman: And what about Boston Market Restaurants's ability to quickly and effectively address your problem?
GetHuman-49817: For that I would say four out of five.
GetHuman: And finally- any advice for other Boston Market Restaurants customers?
GetHuman-49817: Call them early in the day or late. Don't forget any personal or account information you might need for Boston Market Restaurants to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-49817 taken from his Boston Market Restaurants customer service problem that occurred on November 12th, 2017.

Boston Market Restaurants

2.00 of 5 stars | 4 reviews

GetHuman-49817's Boston Market Restaurants Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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