Boston Market Restaurants: Very poor customer service in orl, fl orange an...

A Boston Market Restaurants customer review by GetHuman user GetHuman-108226 from November 18th, 2017

Background on GetHuman-108226's case

GetHuman: GetHuman-108226 - can you tell our other Boston Market Restaurants customers when your case took place?
GetHuman-108226: Sure. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Boston Market Restaurants, and if so, how?
GetHuman-108226: I used the 800-365-7000 number I found for on the GetHuman Boston Market Restaurants customer phone number page I was on: Boston Market Restaurants Customer Service Phone Number
GetHuman: And which of these common Boston Market Restaurants customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-108226 a list of common Boston Market Restaurants problems)
GetHuman-108226: "Make a reservation" was why I was trying to call.

GetHuman-108226's review of Boston Market Restaurants customer service

GetHuman: So how would you sum up your experience for GetHuman's Boston Market Restaurants customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-108226: Very poor customer service in orl, fl orange and michigan location. WE will never go to any boston market again.
GetHuman: Let's quantify your experience contacting Boston Market Restaurants. On a scale of 1 to 5, how easy is it go get help on a Boston Market Restaurants problem?
GetHuman-108226: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-108226: I'd give them a two out of five on communication.
GetHuman: And what about Boston Market Restaurants's ability to quickly and effectively address your problem?
GetHuman-108226: For that I would say five out of five.
GetHuman: And finally- any advice for other Boston Market Restaurants customers?
GetHuman-108226: Call them early in the day or late. Don't forget any personal or account information you might need for Boston Market Restaurants to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-108226 taken from his Boston Market Restaurants customer service problem that occurred on November 15th, 2017.

Boston Market Restaurants

2.00 of 5 stars | 4 reviews

GetHuman-108226's Boston Market Restaurants Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Boston Market Restaurants, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Boston Market Restaurants in any way.

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