Boston Red Sox: Received immediate attention. Although they wer...

A Boston Red Sox customer review by GetHuman user ~Soxfan from November 23rd, 2017

Background on ~Soxfan's case

GetHuman: ~Soxfan - can you tell our other Boston Red Sox customers when your case took place?
~Soxfan: Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Boston Red Sox, and if so, how?
~Soxfan: I used the 617-267-1700 number I found for on the GetHuman Boston Red Sox customer phone number page I was on: Boston Red Sox Customer Service Phone Number
GetHuman: And which of these common Boston Red Sox customer issues best describes the reason you wanted to talk to them?
Shows ~Soxfan a list of common Boston Red Sox problems
~Soxfan: "None of those really matches why I wanted to call {{}} that day." was why I was trying to call.

~Soxfan's review of Boston Red Sox customer service

GetHuman: So how would you sum up your experience for GetHuman's Boston Red Sox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Soxfan: Received immediate attention. Although they were not able to solve my problem, the individual certainly tried.
GetHuman: Let's quantify your experience contacting Boston Red Sox. On a scale of 1 to 5, how easy is it go get help on a Boston Red Sox problem?
~Soxfan: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Soxfan: I'd give them a five out of five on communication.
GetHuman: And what about Boston Red Sox's ability to quickly and effectively address your problem?
~Soxfan: For that I would say four out of five.
GetHuman: And finally- any advice for other Boston Red Sox customers?
~Soxfan: Call them early in the day or late. Don't forget any personal or account information you might need for Boston Red Sox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Soxfan taken from his Boston Red Sox customer service problem that occurred on November 13th, 2017.

Boston Red Sox

4.00 of 5 stars | 5 reviews
Boston Red Sox ReviewsBoston Red Sox's Phone NumberAll Boston Red Sox contact infoGeneral Boston Red Sox customer service info
~Soxfan's Boston Red Sox Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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