Bright House Networks (Central Florida): We were with Bright House since It was Time War...
A Bright House Networks (Central Florida) customer review by GetHuman user GetHuman-dbarrfi from November 29th, 2017
Background on GetHuman-dbarrfi's case
GetHuman: GetHuman-dbarrfi - can you tell our other Bright House Networks (Central Florida) customers when your case took place?
GetHuman-dbarrfi: Yes I can. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Bright House Networks (Central Florida), and if so, how?
GetHuman: And which of these common Bright House Networks (Central Florida) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-dbarrfi a list of common Bright House Networks (Central Florida) problems)
GetHuman-dbarrfi: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-dbarrfi's review of Bright House Networks (Central Florida) customer service
GetHuman: So how would you sum up your experience for GetHuman's Bright House Networks (Central Florida) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-dbarrfi: We were with Bright House since It was Time Warner, over ** years. We recently left them. we had them come pick-up their equipment never heard a word about why we were changing, if there was anything they could do to keep our business. The customer service is very poor.
GetHuman: Let's quantify your experience contacting Bright House Networks (Central Florida). On a scale of 1 to 5, how easy is it go get help on a Bright House Networks (Central Florida) problem?
GetHuman-dbarrfi: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-dbarrfi: I'd give them a one out of five on communication.
GetHuman: And what about Bright House Networks (Central Florida)'s ability to quickly and effectively address your problem?
GetHuman-dbarrfi: For that I would say five out of five.
GetHuman: And finally- any advice for other Bright House Networks (Central Florida) customers?
GetHuman-dbarrfi: Call them early in the day or late. Don't forget any personal or account information you might need for Bright House Networks (Central Florida) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-dbarrfi taken from his Bright House Networks (Central Florida) customer service problem that occurred on November 23rd, 2017.