I bought new Brother toner and the Cyan was EMP...
A Brother Toner customer review by GetHuman user GetHuman-174595 from November 12th, 2017
Background on GetHuman-174595's case
GetHuman: GetHuman-174595 - can you tell our other Brother Toner customers when your case took place?
GetHuman-174595: Yes I can. It was evening, on November 9th.
GetHuman: Did you reach out to Brother Toner, and if so, how?
GetHuman: And which of these common Brother Toner customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-174595 a list of common Brother Toner problems)
GetHuman-174595: "Where to buy" was why I was trying to call.
GetHuman-174595's review of Brother Toner customer service
GetHuman: So how would you sum up your experience for GetHuman's Brother Toner customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-174595: I bought new Brother toner and the Cyan was EMPTY!!! Brother would not help me with this. *Brother *****
GetHuman: Let's quantify your experience contacting Brother Toner. On a scale of 1 to 5, how easy is it go get help on a Brother Toner problem?
GetHuman-174595: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-174595: I'd give them a one out of five on communication.
GetHuman: And what about Brother Toner's ability to quickly and effectively address your problem?
GetHuman-174595: For that I would say two out of five.
GetHuman: And finally- any advice for other Brother Toner customers?
GetHuman-174595: Call them early in the day or late. Don't forget any personal or account information you might need for Brother Toner to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-174595 taken from his Brother Toner customer service problem that occurred on November 9th, 2017.
Brother Toner
2.00 of 5 stars | 2 reviews
GetHuman-174595's Brother Toner Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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