Budk.com: I purchased two air pistols. First, BUDK alledg...
A Budk.com customer review by GetHuman user GetHuman-105990 from November 16th, 2017
Background on GetHuman-105990's case
GetHuman: GetHuman-105990 - can you tell our other Budk.com customers when your case took place?
GetHuman-105990: Yes I can. It was evening, on November 12th.
GetHuman: Did you reach out to Budk.com, and if so, how?
GetHuman: And which of these common Budk.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-105990 a list of common Budk.com problems)
GetHuman-105990: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-105990's review of Budk.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Budk.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-105990: I purchased two air pistols. First, BUDK alledged that I did not order the pellets. So, for another $**.** shipping charge they sent the pellets. Now BUDK claim I must pay another $**.** shipping charge to receive the co* air cartridges in order for the pistols to be useable.*I'm feeling like I've been treated terrible.
GetHuman: Let's quantify your experience contacting Budk.com. On a scale of 1 to 5, how easy is it go get help on a Budk.com problem?
GetHuman-105990: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-105990: I'd give them a one out of five on communication.
GetHuman: And what about Budk.com's ability to quickly and effectively address your problem?
GetHuman-105990: For that I would say one out of five.
GetHuman: And finally- any advice for other Budk.com customers?
GetHuman-105990: Call them early in the day or late. Don't forget any personal or account information you might need for Budk.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-105990 taken from his Budk.com customer service problem that occurred on November 12th, 2017.
Budk.com
2.00 of 5 stars | 1 reviews
GetHuman-105990's Budk.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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