BudsGunShop.com: Called right at ****, so almost zero wait. Prob...

A BudsGunShop.com customer review by GetHuman user GetHuman-371795 from November 21st, 2017

Background on GetHuman-371795's case

GetHuman: GetHuman-371795 - can you tell our other BudsGunShop.com customers when your case took place?
GetHuman-371795: Yes I can. It was evening, on November 20th.
GetHuman: Did you reach out to BudsGunShop.com, and if so, how?
GetHuman-371795: I used the 859-368-0371 number I found for on the GetHuman BudsGunShop.com customer phone number page I was on: BudsGunShop.com Customer Service Phone Number
GetHuman: And which of these common BudsGunShop.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-371795 a list of common BudsGunShop.com problems)
GetHuman-371795: "Complaint" was why I was trying to call.

GetHuman-371795's review of BudsGunShop.com customer service

GetHuman: So how would you sum up your experience for GetHuman's BudsGunShop.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-371795: Called right at ****, so almost zero wait. Problem with my order was old billing info, which I KNOW I updated on the website, but it didn't take. So they tried calling an old phone number. If they'd emailed me, would not have been an issue. So website iffy, but had a good result talking to a person.
GetHuman: Let's quantify your experience contacting BudsGunShop.com. On a scale of 1 to 5, how easy is it go get help on a BudsGunShop.com problem?
GetHuman-371795: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-371795: I'd give them a five out of five on communication.
GetHuman: And what about BudsGunShop.com's ability to quickly and effectively address your problem?
GetHuman-371795: For that I would say five out of five.
GetHuman: And finally- any advice for other BudsGunShop.com customers?
GetHuman-371795: Call them early in the day or late. Don't forget any personal or account information you might need for BudsGunShop.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-371795 taken from his BudsGunShop.com customer service problem that occurred on November 20th, 2017.


5.00 of 5 stars | 9 reviews

GetHuman-371795's BudsGunShop.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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