BudsGunShop.com: Not a human to be found here if you're not a VI...

A BudsGunShop.com customer review by GetHuman user GetHuman-320014 from November 14th, 2017

Background on GetHuman-320014's case

GetHuman: GetHuman-320014 - can you tell our other BudsGunShop.com customers when your case took place?
GetHuman-320014: Yes. It was middle of the night, on November 5th.
GetHuman: Did you reach out to BudsGunShop.com, and if so, how?
GetHuman-320014: I used the 859-368-0371 number I found for on the GetHuman BudsGunShop.com customer phone number page I was on: BudsGunShop.com Customer Service Phone Number
GetHuman: And which of these common BudsGunShop.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-320014 a list of common BudsGunShop.com problems)
GetHuman-320014: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-320014's review of BudsGunShop.com customer service

GetHuman: So how would you sum up your experience for GetHuman's BudsGunShop.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-320014: Not a human to be found here if you're not a VIP member...and possibly not even then. Same result as calling the number on the website...which is an automated only response that tells you nothing that you can't already see on your order. If you're actually trying to get a human to answer your call*worry...this isn't it.
GetHuman: Let's quantify your experience contacting BudsGunShop.com. On a scale of 1 to 5, how easy is it go get help on a BudsGunShop.com problem?
GetHuman-320014: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-320014: I'd give them a three out of five on communication.
GetHuman: And what about BudsGunShop.com's ability to quickly and effectively address your problem?
GetHuman-320014: For that I would say five out of five.
GetHuman: And finally- any advice for other BudsGunShop.com customers?
GetHuman-320014: Call them early in the day or late. Don't forget any personal or account information you might need for BudsGunShop.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-320014 taken from his BudsGunShop.com customer service problem that occurred on November 5th, 2017.


5.00 of 5 stars | 9 reviews

GetHuman-320014's BudsGunShop.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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