Buffalo Wild Wings: just left the restaurant in Grand Island Nebras...

A Buffalo Wild Wings customer review by GetHuman user ~HUNGRY HUSKER from November 6th, 2017

Background on ~HUNGRY HUSKER's case

GetHuman: ~HUNGRY HUSKER - can you tell our other Buffalo Wild Wings customers when your case took place?
~HUNGRY HUSKER: Yeah. It was middle of the night, on October 29th.
GetHuman: Did you reach out to Buffalo Wild Wings, and if so, how?
~HUNGRY HUSKER: I used a help page I found on the GetHuman Buffalo Wild Wings customer service contact info page: Contact Buffalo Wild Wings Customer Service
GetHuman: And which of these common Buffalo Wild Wings customer issues best describes the reason you wanted to talk to them?
(Shows ~HUNGRY HUSKER a list of common Buffalo Wild Wings problems)
~HUNGRY HUSKER: "Delivery problem" was why I was trying to contact.

~HUNGRY HUSKER's review of Buffalo Wild Wings customer service

GetHuman: So how would you sum up your experience for GetHuman's Buffalo Wild Wings customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~HUNGRY HUSKER: just left the restaurant in Grand Island Nebraska. took our ** yr. old mother out for lunch on Labor Day and state fair was in town. I ordered a beer and had to go to bar to get it--it had been sitting there for ** minutes and waitress said she would get it right over to me. We had to ask to get waited on for our order. We never saw our waitress again at our table. Finally we went and found manager and he said we would be a Priority! We finally got our food (which tasted good by the way). There were at least ** empty tables that had not been cleared and people standing in line inside and outside waiting for a table--and no one was cleaning the tables. One big group waited at least ** minutes and another large group walked in the door and was immediately seated. Then the group still standing raised a fuss and the manager had to come out again and tell these young girls to put two tables together. When we left there were still at least ** empty tables and people were lined up o
GetHuman: Let's quantify your experience contacting Buffalo Wild Wings. On a scale of 1 to 5, how easy is it go get help on a Buffalo Wild Wings problem?
~HUNGRY HUSKER: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~HUNGRY HUSKER: I'd give them a three out of five on communication.
GetHuman: And what about Buffalo Wild Wings's ability to quickly and effectively address your problem?
~HUNGRY HUSKER: For that I would say two out of five.
GetHuman: And finally- any advice for other Buffalo Wild Wings customers?
~HUNGRY HUSKER: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Buffalo Wild Wings to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~HUNGRY HUSKER taken from his Buffalo Wild Wings customer service problem that occurred on October 29th, 2017.

Buffalo Wild Wings

1.00 of 5 stars | 1 reviews

~HUNGRY HUSKER's Buffalo Wild Wings Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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