CVS: Complaint
A CVS customer review by GetHuman user GetHuman17624 from December 4th, 2017
Background on GetHuman17624's case
GetHuman: GetHuman17624 - can you tell our other CVS customers when your case took place?
GetHuman17624: Yeah. It was afternoon, on November 30th.
GetHuman: Did you reach out to CVS, and if so, how?
GetHuman: And which of these common CVS customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman17624 a list of common CVS problems)
GetHuman17624: "Track order" was why I was trying to call.
GetHuman17624's review of CVS customer service
GetHuman: So how would you sum up your experience for GetHuman's CVS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman17624: Complaint
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman17624: I was at the cvs at **** Solomons Island in edge water md ***** The manager was very unprofessional to me .He talk very mean to me and my wife .He said this was his store he can do what he want to do
GetHuman: Let's quantify your experience contacting CVS. On a scale of 1 to 5, how easy is it go get help on a CVS problem?
GetHuman17624: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman17624: I'd give them a five out of five on communication.
GetHuman: And what about CVS's ability to quickly and effectively address your problem?
GetHuman17624: For that I would say five out of five.
GetHuman: And finally- any advice for other CVS customers?
GetHuman17624: Call them early in the day or late. Don't forget any personal or account information you might need for CVS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman17624 taken from his CVS customer service problem that occurred on November 30th, 2017.