CVS.com: Complaint

A CVS.com customer review by GetHuman user GetHuman17624 from December 4th, 2017

Background on GetHuman17624's case

GetHuman: GetHuman17624 - can you tell our other CVS.com customers when your case took place?
GetHuman17624: Yeah. It was afternoon, on November 30th.
GetHuman: Did you reach out to CVS.com, and if so, how?
GetHuman17624: I used the 888-607-4287 number I found for on the GetHuman CVS.com customer phone number page I was on: CVS.com Customer Service Phone Number
GetHuman: And which of these common CVS.com customer issues best describes the reason you wanted to talk to them?
Shows GetHuman17624 a list of common CVS.com problems
GetHuman17624: "Track order" was why I was trying to call.

GetHuman17624's review of CVS.com customer service

GetHuman: So how would you sum up your experience for GetHuman's CVS.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman17624: Complaint
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman17624: I was at the cvs at **** Solomons Island in edge water md ***** The manager was very unprofessional to me .He talk very mean to me and my wife .He said this was his store he can do what he want to do
GetHuman: Let's quantify your experience contacting CVS.com. On a scale of 1 to 5, how easy is it go get help on a CVS.com problem?
GetHuman17624: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman17624: I'd give them a five out of five on communication.
GetHuman: And what about CVS.com's ability to quickly and effectively address your problem?
GetHuman17624: For that I would say five out of five.
GetHuman: And finally- any advice for other CVS.com customers?
GetHuman17624: Call them early in the day or late. Don't forget any personal or account information you might need for CVS.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman17624 taken from his CVS.com customer service problem that occurred on November 30th, 2017.

CVS.com

3.67 of 5 stars | 37 reviews
CVS.com ReviewsCVS.com's Phone NumberAll CVS.com contact infoGeneral CVS.com customer service info
GetHuman17624's CVS.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like CVS.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with CVS.com in any way.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!