CVS.com: I feel your care card is a joke and I will neve...

A CVS.com customer review by GetHuman user ~you suck from November 21st, 2017

Background on ~you suck's case

GetHuman: ~you suck - can you tell our other CVS.com customers when your case took place?
~you suck: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to CVS.com, and if so, how?
~you suck: I used the 888-607-4287 number I found for on the GetHuman CVS.com customer phone number page I was on: CVS.com Customer Service Phone Number
GetHuman: And which of these common CVS.com customer issues best describes the reason you wanted to talk to them?
Shows ~you suck a list of common CVS.com problems
~you suck: "Overcharge/Strange charge" was why I was trying to call.

~you suck's review of CVS.com customer service

GetHuman: So how would you sum up your experience for GetHuman's CVS.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~you suck: I feel your care card is a joke and I will never ever vist any cvs store.everthing about cvs is a joke.
GetHuman: Let's quantify your experience contacting CVS.com. On a scale of 1 to 5, how easy is it go get help on a CVS.com problem?
~you suck: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~you suck: I'd give them a two out of five on communication.
GetHuman: And what about CVS.com's ability to quickly and effectively address your problem?
~you suck: For that I would say three out of five.
GetHuman: And finally- any advice for other CVS.com customers?
~you suck: Call them early in the day or late. Don't forget any personal or account information you might need for CVS.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~you suck taken from his CVS.com customer service problem that occurred on November 15th, 2017.

CVS.com

3.67 of 5 stars | 37 reviews
CVS.com ReviewsCVS.com's Phone NumberAll CVS.com contact infoGeneral CVS.com customer service info
~you suck's CVS.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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