CVS.com: I went to the CVS in Newburyport, Ma. I have be...

A CVS.com customer review by GetHuman user ~Joyce from November 23rd, 2017

Background on ~Joyce's case

GetHuman: ~Joyce - can you tell our other CVS.com customers when your case took place?
~Joyce: Yes. It was afternoon, on November 21st.
GetHuman: Did you reach out to CVS.com, and if so, how?
~Joyce: I used the 888-607-4287 number I found for on the GetHuman CVS.com customer phone number page I was on: CVS.com Customer Service Phone Number
GetHuman: And which of these common CVS.com customer issues best describes the reason you wanted to talk to them?
Shows ~Joyce a list of common CVS.com problems
~Joyce: "Cancel order" was why I was trying to call.

~Joyce's review of CVS.com customer service

GetHuman: So how would you sum up your experience for GetHuman's CVS.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joyce: I went to the CVS in Newburyport, Ma. I have been going to this CVS for many years. I was inline waiting for a cashier. A man walked right past me, spoke to one of the cashiers and they proceeded to help him. They looked right at me and proceeded to help him. They knew I was next inline. I left what a wanted in the basket and walked out of the store. Bad enough the customer had no class but I can't believe they didn't tell him to get inline like everyone else.
GetHuman: Let's quantify your experience contacting CVS.com. On a scale of 1 to 5, how easy is it go get help on a CVS.com problem?
~Joyce: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joyce: I'd give them a five out of five on communication.
GetHuman: And what about CVS.com's ability to quickly and effectively address your problem?
~Joyce: For that I would say five out of five.
GetHuman: And finally- any advice for other CVS.com customers?
~Joyce: Call them early in the day or late. Don't forget any personal or account information you might need for CVS.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joyce taken from his CVS.com customer service problem that occurred on November 21st, 2017.

CVS.com

3.67 of 5 stars | 37 reviews
CVS.com ReviewsCVS.com's Phone NumberAll CVS.com contact infoGeneral CVS.com customer service info
~Joyce's CVS.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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