CVS.com: The concern is still open but the attention to...

A CVS.com customer review by GetHuman user ~TSgt Retired from November 24th, 2017

Background on ~TSgt Retired's case

GetHuman: ~TSgt Retired - can you tell our other CVS.com customers when your case took place?
~TSgt Retired: Sure. It was morning, on November 22nd.
GetHuman: Did you reach out to CVS.com, and if so, how?
~TSgt Retired: I used the 888-607-4287 number I found for on the GetHuman CVS.com customer phone number page I was on: CVS.com Customer Service Phone Number
GetHuman: And which of these common CVS.com customer issues best describes the reason you wanted to talk to them?
Shows ~TSgt Retired a list of common CVS.com problems
~TSgt Retired: "Complaint" was why I was trying to call.

~TSgt Retired's review of CVS.com customer service

GetHuman: So how would you sum up your experience for GetHuman's CVS.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TSgt Retired: The concern is still open but the attention to it was great and have been promised contact with resolution within * business days.
GetHuman: Let's quantify your experience contacting CVS.com. On a scale of 1 to 5, how easy is it go get help on a CVS.com problem?
~TSgt Retired: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TSgt Retired: I'd give them a three out of five on communication.
GetHuman: And what about CVS.com's ability to quickly and effectively address your problem?
~TSgt Retired: For that I would say four out of five.
GetHuman: And finally- any advice for other CVS.com customers?
~TSgt Retired: Call them early in the day or late. Don't forget any personal or account information you might need for CVS.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TSgt Retired taken from his CVS.com customer service problem that occurred on November 22nd, 2017.

CVS.com

3.67 of 5 stars | 37 reviews
CVS.com ReviewsCVS.com's Phone NumberAll CVS.com contact infoGeneral CVS.com customer service info
~TSgt Retired's CVS.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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