Cdrom2go.com: This is the reason why so many shipments go unl...
A Cdrom2go.com customer review by GetHuman user ~pigyiggy from November 16th, 2017
Background on ~pigyiggy's case
GetHuman: ~pigyiggy - can you tell our other Cdrom2go.com customers when your case took place?
~pigyiggy: Sure. It was morning, on November 7th.
GetHuman: Did you reach out to Cdrom2go.com, and if so, how?
GetHuman: And which of these common Cdrom2go.com customer issues best describes the reason you wanted to talk to them?
(Shows ~pigyiggy a list of common Cdrom2go.com problems)
~pigyiggy: "Overcharge/Strange charge" was why I was trying to call.
~pigyiggy's review of Cdrom2go.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Cdrom2go.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pigyiggy: This is the reason why so many shipments go unlabled and we ship the wrong product out so often. This company has no consistency with it orders and the departments have terrible communication causing a problematic atmosphere.**"Starts off strong, plummets quickly."* Former Employee - Reviewed Apr **, *****Pros - -Small company*-opportunities to work one on one with CEO*-Great people who work here*-Growing company*Cons - - Certain managers talk in circles. This causes the meetings to be unproductive and time consuming.*-Most employees are friends of family, if not family themselves. This can create a negative environment for those that may have an issue with a fellow employee.*-Unrealistic requests*-Overtime is expected and mandatory*-Appears to be a professional working environment at first, but lacks consistency*-Overall very low morale between departments
GetHuman: Let's quantify your experience contacting Cdrom2go.com. On a scale of 1 to 5, how easy is it go get help on a Cdrom2go.com problem?
~pigyiggy: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pigyiggy: I'd give them a three out of five on communication.
GetHuman: And what about Cdrom2go.com's ability to quickly and effectively address your problem?
~pigyiggy: For that I would say two out of five.
GetHuman: And finally- any advice for other Cdrom2go.com customers?
~pigyiggy: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Cdrom2go.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pigyiggy taken from his Cdrom2go.com customer service problem that occurred on November 7th, 2017.
Cdrom2go.com
1.00 of 5 stars | 1 reviews
~pigyiggy's Cdrom2go.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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