Choxi: My boots have a missing button also. I would li...
A Choxi customer review by GetHuman user ~Jolie Fish from November 19th, 2017
Background on ~Jolie Fish's case
GetHuman: ~Jolie Fish - can you tell our other Choxi customers when your case took place?
~Jolie Fish: Yes. It was morning, on November 14th.
GetHuman: Did you reach out to Choxi, and if so, how?
GetHuman: And which of these common Choxi customer issues best describes the reason you wanted to talk to them?
(Shows ~Jolie Fish a list of common Choxi problems)
~Jolie Fish: "Returns" was why I was trying to call.
~Jolie Fish's review of Choxi customer service
GetHuman: So how would you sum up your experience for GetHuman's Choxi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jolie Fish: My boots have a missing button also. I would like a refumd. Jolie B Fish * Grace Rd Columbia Falls Mt *****
GetHuman: Let's quantify your experience contacting Choxi. On a scale of 1 to 5, how easy is it go get help on a Choxi problem?
~Jolie Fish: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jolie Fish: I'd give them a five out of five on communication.
GetHuman: And what about Choxi's ability to quickly and effectively address your problem?
~Jolie Fish: For that I would say five out of five.
GetHuman: And finally- any advice for other Choxi customers?
~Jolie Fish: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Choxi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jolie Fish taken from his Choxi customer service problem that occurred on November 14th, 2017.