ChristopherandBanks.com: The phone number has a recorded message with on...

A ChristopherandBanks.com customer review by GetHuman user ~Kali from November 22nd, 2017

Background on ~Kali's case

GetHuman: ~Kali - can you tell our other ChristopherandBanks.com customers when your case took place?
~Kali: Yes. It was morning, on November 15th.
GetHuman: Did you reach out to ChristopherandBanks.com, and if so, how?
~Kali: I used a phone number I found on the GetHuman ChristopherandBanks.com customer service contact info page: Contact ChristopherandBanks.com Customer Service
GetHuman: And which of these common ChristopherandBanks.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Kali a list of common ChristopherandBanks.com problems)
~Kali: "Cancel order" was why I was trying to call.

~Kali's review of ChristopherandBanks.com customer service

GetHuman: So how would you sum up your experience for GetHuman's ChristopherandBanks.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kali: The phone number has a recorded message with only three choices: place an order, inquire about a previously placed order or ask a question about the C&G credit card. If you need something else, there is no option and no way to get to a rep.
GetHuman: Let's quantify your experience contacting ChristopherandBanks.com. On a scale of 1 to 5, how easy is it go get help on a ChristopherandBanks.com problem?
~Kali: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kali: I'd give them a four out of five on communication.
GetHuman: And what about ChristopherandBanks.com's ability to quickly and effectively address your problem?
~Kali: For that I would say five out of five.
GetHuman: And finally- any advice for other ChristopherandBanks.com customers?
~Kali: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for ChristopherandBanks.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kali taken from his ChristopherandBanks.com customer service problem that occurred on November 15th, 2017.

ChristopherandBanks.com

2.33 of 5 stars | 2 reviews

~Kali's ChristopherandBanks.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like ChristopherandBanks.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with ChristopherandBanks.com in any way.

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