Columbia House: i sent one dvd back oiver * months ago that i d...

A Columbia House customer review by GetHuman user ~columbia house sucks! from November 18th, 2017

Background on ~columbia house sucks!'s case

GetHuman: ~columbia house sucks! - can you tell our other Columbia House customers when your case took place?
~columbia house sucks!: Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to Columbia House, and if so, how?
~columbia house sucks!: I used the 716-250-5710 number I found for on the GetHuman Columbia House customer phone number page I was on: Columbia House Customer Service Phone Number
GetHuman: And which of these common Columbia House customer issues best describes the reason you wanted to talk to them?
(Shows ~columbia house sucks! a list of common Columbia House problems)
~columbia house sucks!: "None of those really matches why I wanted to call Columbia House that day." was why I was trying to call.

~columbia house sucks!'s review of Columbia House customer service

GetHuman: So how would you sum up your experience for GetHuman's Columbia House customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~columbia house sucks!: i sent one dvd back oiver * months ago that i didnt order and declined as a directors selection but have never received my refund and now i was charged ** dollars and i have no open director selections and nothing shipping. Columbia house is a joke and piece of ****!
GetHuman: Let's quantify your experience contacting Columbia House. On a scale of 1 to 5, how easy is it go get help on a Columbia House problem?
~columbia house sucks!: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~columbia house sucks!: I'd give them a four out of five on communication.
GetHuman: And what about Columbia House's ability to quickly and effectively address your problem?
~columbia house sucks!: For that I would say one out of five.
GetHuman: And finally- any advice for other Columbia House customers?
~columbia house sucks!: Call them early in the day or late. Don't forget any personal or account information you might need for Columbia House to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~columbia house sucks! taken from his Columbia House customer service problem that occurred on November 15th, 2017.

Columbia House

2.86 of 5 stars | 58 reviews

~columbia house sucks!'s Columbia House Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Columbia House, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Columbia House in any way.

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