Comcast: For the service package your getting from Comc...
A Comcast customer review by GetHuman user ~No happy at all from November 23rd, 2017
Background on ~No happy at all's case
GetHuman: ~No happy at all - can you tell our other Comcast customers when your case took place?
~No happy at all: Yup. It was evening, on November 18th.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows ~No happy at all a list of common Comcast problems)
~No happy at all: "Cancel service" was why I was trying to call.
~No happy at all's review of Comcast customer service
GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~No happy at all: For the service package your getting from Comcast? As far as I am concerned there giving you the royal ***** job! There way over priced and you have to keep checking back for a promotional rate? Basic TV and Internet is $**.** and in a year it will be $***.** Total ********! this company is so rich from ******** it's customers!
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
~No happy at all: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~No happy at all: I'd give them a one out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
~No happy at all: For that I would say one out of five.
GetHuman: And finally- any advice for other Comcast customers?
~No happy at all: Call them early in the day or late. Don't forget any personal or account information you might need for Comcast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~No happy at all taken from his Comcast customer service problem that occurred on November 18th, 2017.