Comcast: The customer service guy who called everyone us...
A Comcast customer review by GetHuman user ~just say no to Comcast from October 28th, 2017
Background on ~just say no to Comcast's case
GetHuman: ~just say no to Comcast - can you tell our other Comcast customers when your case took place?
~just say no to Comcast: Sure. It was middle of the night, on October 26th.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows ~just say no to Comcast a list of common Comcast problems)
~just say no to Comcast: "Billing" was why I was trying to call.
~just say no to Comcast's review of Comcast customer service
GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~just say no to Comcast: The customer service guy who called everyone using this website an idiot is exactly why I no longer use Comcast. The entire company seems to be infused with the notion that the customer is there for the company's enjoyment. I will never go back to Comcast. Ever.
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
~just say no to Comcast: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~just say no to Comcast: I'd give them a two out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
~just say no to Comcast: For that I would say one out of five.
GetHuman: And finally- any advice for other Comcast customers?
~just say no to Comcast: Call them early in the day or late. Don't forget any personal or account information you might need for Comcast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~just say no to Comcast taken from his Comcast customer service problem that occurred on October 26th, 2017.