Comcast: it was horrible!!!!! made arrangements and stil...
A Comcast customer review by GetHuman user ~hate comcast from November 25th, 2017
Background on ~hate comcast's case
GetHuman: ~hate comcast - can you tell our other Comcast customers when your case took place?
~hate comcast: Sure. It was afternoon, on November 21st.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows ~hate comcast a list of common Comcast problems)
~hate comcast: "Setup service" was why I was trying to call.
~hate comcast's review of Comcast customer service
GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hate comcast: it was horrible!!!!! made arrangements and still was disconnect tried calling them the next morning couldnt reach anybody!!! This is the worst service ever, Going to Dish
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
~hate comcast: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hate comcast: I'd give them a three out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
~hate comcast: For that I would say four out of five.
GetHuman: And finally- any advice for other Comcast customers?
~hate comcast: Call them early in the day or late. Don't forget any personal or account information you might need for Comcast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hate comcast taken from his Comcast customer service problem that occurred on November 21st, 2017.