Computer Support Center: I called in for service, Not only where they no...
A Computer Support Center customer review by GetHuman user ~James from October 30th, 2017
Background on ~James's case
GetHuman: ~James - can you tell our other Computer Support Center customers when your case took place?
~James: Yes. It was middle of the night, on October 29th.
GetHuman: Did you reach out to Computer Support Center, and if so, how?
GetHuman: And which of these common Computer Support Center customer issues best describes the reason you wanted to talk to them?
(Shows ~James a list of common Computer Support Center problems)
~James: "None of those really matches why I wanted to call Computer Support Center that day." was why I was trying to call.
~James's review of Computer Support Center customer service
GetHuman: So how would you sum up your experience for GetHuman's Computer Support Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~James: I called in for service, Not only where they not Linksys but I had to spend an hour just to get my wireless back on. DONT TAKE THOSE PLANS they talk about, you will never get back to them. I called BBB.
GetHuman: Let's quantify your experience contacting Computer Support Center. On a scale of 1 to 5, how easy is it go get help on a Computer Support Center problem?
~James: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~James: I'd give them a four out of five on communication.
GetHuman: And what about Computer Support Center's ability to quickly and effectively address your problem?
~James: For that I would say one out of five.
GetHuman: And finally- any advice for other Computer Support Center customers?
~James: Call them early in the day or late. Don't forget any personal or account information you might need for Computer Support Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~James taken from his Computer Support Center customer service problem that occurred on October 29th, 2017.