Ygnition Networks: Contact this company was a production, first be...
A Ygnition Networks customer review by GetHuman user ~Frank from November 3rd, 2017
Background on ~Frank's case
GetHuman: ~Frank - can you tell our other Ygnition Networks customers when your case took place?
~Frank: Sure. It was middle of the night, on October 26th.
GetHuman: Did you reach out to Ygnition Networks, and if so, how?
GetHuman: And which of these common Ygnition Networks customer issues best describes the reason you wanted to talk to them?
(Shows ~Frank a list of common Ygnition Networks problems)
~Frank: "Complaint" was why I was trying to call.
~Frank's review of Ygnition Networks customer service
GetHuman: So how would you sum up your experience for GetHuman's Ygnition Networks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frank: Contact this company was a production, first because it is located in another area outside the limits of Florida therefore time is not the same, I was about ** minutes to make the connection with customer services. The customer service staff is rude and unhelpful and basically does not care if they solve your problem or not. Your statement in indecipherable - there are so many expenses and fees is a joke!**Service was never installed corresponding day, when Ygnition service representative came to my house demonstrated all the time attitude, I put the box online where you felt like if you follow the instructions you gave turn did not have the tools necessary to carry out the connection, add to this that I put an old equipment and incomplete, I asked him several questions about equipment and said that responsibility for customer services that their duty was only to install the equipment.
GetHuman: Let's quantify your experience contacting Ygnition Networks. On a scale of 1 to 5, how easy is it go get help on a Ygnition Networks problem?
~Frank: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frank: I'd give them a one out of five on communication.
GetHuman: And what about Ygnition Networks's ability to quickly and effectively address your problem?
~Frank: For that I would say two out of five.
GetHuman: And finally- any advice for other Ygnition Networks customers?
~Frank: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ygnition Networks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frank taken from his Ygnition Networks customer service problem that occurred on October 26th, 2017.
Ygnition Networks
1.25 of 5 stars | 2 reviews
~Frank's Ygnition Networks Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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