Target.com: Contrary to the other reviews, my call was answ...

A Target.com customer review by GetHuman user ~pat1wagon from November 28th, 2017

Background on ~pat1wagon's case

GetHuman: ~pat1wagon - can you tell our other Target.com customers when your case took place?
~pat1wagon: Yeah. It was afternoon, on November 19th.
GetHuman: Did you reach out to Target.com, and if so, how?
~pat1wagon: I used a phone number I found on the GetHuman Target.com customer service contact info page: Contact Target.com Customer Service
GetHuman: And which of these common Target.com customer issues best describes the reason you wanted to talk to them?
(Shows ~pat1wagon a list of common Target.com problems)
~pat1wagon: "Returns" was why I was trying to call.

~pat1wagon's review of Target.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Target.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pat1wagon: Contrary to the other reviews, my call was answered quickly,*-* minutes. The rep couldn't solve my tech problem with the web-site and transferred me to someone who could. The problem was solved efficiently.
GetHuman: Let's quantify your experience contacting Target.com. On a scale of 1 to 5, how easy is it go get help on a Target.com problem?
~pat1wagon: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pat1wagon: I'd give them a five out of five on communication.
GetHuman: And what about Target.com's ability to quickly and effectively address your problem?
~pat1wagon: For that I would say four out of five.
GetHuman: And finally- any advice for other Target.com customers?
~pat1wagon: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Target.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pat1wagon taken from his Target.com customer service problem that occurred on November 19th, 2017.

Target.com

2.29 of 5 stars | 44 reviews

~pat1wagon's Target.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Target.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Target.com in any way.

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