Credit Karma: I tried to sign up wouldn't take social securi...

A Credit Karma customer review by GetHuman user ~anonymous also from November 28th, 2017

Background on ~anonymous also's case

GetHuman: ~anonymous also - can you tell our other Credit Karma customers when your case took place?
~anonymous also: Yup. It was afternoon, on November 21st.
GetHuman: Did you reach out to Credit Karma, and if so, how?
~anonymous also: I used a help page I found on the GetHuman Credit Karma customer service contact info page: Contact Credit Karma Customer Service
GetHuman: And which of these common Credit Karma customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous also a list of common Credit Karma problems)
~anonymous also: "Cancel Account" was why I was trying to contact.

~anonymous also's review of Credit Karma customer service

GetHuman: So how would you sum up your experience for GetHuman's Credit Karma customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous also: I tried to sign up wouldn't take social security number after multiple attempts. Read all negative comments glad I couldn't sign up bad job credit karma
GetHuman: Let's quantify your experience contacting Credit Karma. On a scale of 1 to 5, how easy is it go get help on a Credit Karma problem?
~anonymous also: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous also: I'd give them a three out of five on communication.
GetHuman: And what about Credit Karma's ability to quickly and effectively address your problem?
~anonymous also: For that I would say one out of five.
GetHuman: And finally- any advice for other Credit Karma customers?
~anonymous also: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Credit Karma to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous also taken from his Credit Karma customer service problem that occurred on November 21st, 2017.

Credit Karma

1.33 of 5 stars | 104 reviews

~anonymous also's Credit Karma Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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