CuraScript: Use this company at your own risk. They do not...
A CuraScript customer review by GetHuman user ~mliebmd from November 14th, 2017
Background on ~mliebmd's case
GetHuman: ~mliebmd - can you tell our other CuraScript customers when your case took place?
~mliebmd: Yup. It was middle of the night, on November 11th.
GetHuman: Did you reach out to CuraScript, and if so, how?
GetHuman: And which of these common CuraScript customer issues best describes the reason you wanted to talk to them?
(Shows ~mliebmd a list of common CuraScript problems)
~mliebmd: "Complaint" was why I was trying to call.
~mliebmd's review of CuraScript customer service
GetHuman: So how would you sum up your experience for GetHuman's CuraScript customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mliebmd: Use this company at your own risk. They do not deliver medication reliably. Didn't inform us they don't accept a copay card* just didn't ship the medication. When I called to reorder, our perishable (refrigerated) injectable medication arrived (spoiled) * days later.
GetHuman: Let's quantify your experience contacting CuraScript. On a scale of 1 to 5, how easy is it go get help on a CuraScript problem?
~mliebmd: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mliebmd: I'd give them a one out of five on communication.
GetHuman: And what about CuraScript's ability to quickly and effectively address your problem?
~mliebmd: For that I would say three out of five.
GetHuman: And finally- any advice for other CuraScript customers?
~mliebmd: Call them early in the day or late. Don't forget any personal or account information you might need for CuraScript to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mliebmd taken from his CuraScript customer service problem that occurred on November 11th, 2017.