Bonefish Grill: Customer comment

A Bonefish Grill customer review by GetHuman user GetHuman-amyyoung from December 1st, 2017

Background on GetHuman-amyyoung's case

GetHuman: GetHuman-amyyoung - can you tell our other Bonefish Grill customers when your case took place?
GetHuman-amyyoung: Yup. It was middle of the night, on November 30th.
GetHuman: Did you reach out to Bonefish Grill, and if so, how?
GetHuman-amyyoung: I used the 866-880-2226 number I found for on the GetHuman Bonefish Grill customer phone number page I was on: Bonefish Grill Customer Service Phone Number
GetHuman: And which of these common Bonefish Grill customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-amyyoung a list of common Bonefish Grill problems)
GetHuman-amyyoung: "Cancel a reservation" was why I was trying to call.

GetHuman-amyyoung's review of Bonefish Grill customer service

GetHuman: So how would you sum up your experience for GetHuman's Bonefish Grill customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-amyyoung: Customer comment
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-amyyoung: customer complaint* dissatisfaction
GetHuman: Let's quantify your experience contacting Bonefish Grill. On a scale of 1 to 5, how easy is it go get help on a Bonefish Grill problem?
GetHuman-amyyoung: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-amyyoung: I'd give them a five out of five on communication.
GetHuman: And what about Bonefish Grill's ability to quickly and effectively address your problem?
GetHuman-amyyoung: For that I would say one out of five.
GetHuman: And finally- any advice for other Bonefish Grill customers?
GetHuman-amyyoung: Call them early in the day or late. Don't forget any personal or account information you might need for Bonefish Grill to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-amyyoung taken from his Bonefish Grill customer service problem that occurred on November 30th, 2017.

Bonefish Grill

3.33 of 5 stars | 29 reviews

GetHuman-amyyoung's Bonefish Grill Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
4 out of 5 stars

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