DSL Extreme: A nightmare beyond nightmares. A scam. STAY AWA...
A DSL Extreme customer review by GetHuman user ~Warningothers of DSLEXTREME from November 6th, 2017
Background on ~Warningothers of DSLEXTREME's case
GetHuman: ~Warningothers of DSLEXTREME - can you tell our other DSL Extreme customers when your case took place?
~Warningothers of DSLEXTREME: Yes I can. It was afternoon, on November 1st.
GetHuman: Did you reach out to DSL Extreme, and if so, how?
GetHuman: And which of these common DSL Extreme customer issues best describes the reason you wanted to talk to them?
(Shows ~Warningothers of DSLEXTREME a list of common DSL Extreme problems)
~Warningothers of DSLEXTREME: "Service problem" was why I was trying to call.
~Warningothers of DSLEXTREME's review of DSL Extreme customer service
GetHuman: So how would you sum up your experience for GetHuman's DSL Extreme customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Warningothers of DSLEXTREME: A nightmare beyond nightmares. A scam. STAY AWAY IF YOU VALUE TIME, MONEY, HEALTH ETC.*THEY WILL DEPLETE ALL OF THOSE
GetHuman: Let's quantify your experience contacting DSL Extreme. On a scale of 1 to 5, how easy is it go get help on a DSL Extreme problem?
~Warningothers of DSLEXTREME: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Warningothers of DSLEXTREME: I'd give them a four out of five on communication.
GetHuman: And what about DSL Extreme's ability to quickly and effectively address your problem?
~Warningothers of DSLEXTREME: For that I would say five out of five.
GetHuman: And finally- any advice for other DSL Extreme customers?
~Warningothers of DSLEXTREME: Call them early in the day or late. Don't forget any personal or account information you might need for DSL Extreme to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Warningothers of DSLEXTREME taken from his DSL Extreme customer service problem that occurred on November 1st, 2017.