DSW.com: MS.RUTH,GREERBRIER STORE IN CHESAPEAKE, VA IS A...
A DSW.com customer review by GetHuman user ~Linda Barnes from November 12th, 2017
Background on ~Linda Barnes's case
GetHuman: ~Linda Barnes - can you tell our other DSW.com customers when your case took place?
~Linda Barnes: Sure. It was morning, on November 5th.
GetHuman: Did you reach out to DSW.com, and if so, how?
GetHuman: And which of these common DSW.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Linda Barnes a list of common DSW.com problems)
~Linda Barnes: "Change order" was why I was trying to call.
~Linda Barnes's review of DSW.com customer service
GetHuman: So how would you sum up your experience for GetHuman's DSW.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Linda Barnes: MS.RUTH,GREERBRIER STORE IN CHESAPEAKE, VA IS AMAZING. EXTREMELY FRIENDLY, EFFICEIENT AND KNOWLEDGEABLE.HANDLED MY TRANSACTION WITH POISE AND GRACE. I LIKE HER AND WILL ALWAYS LOOK FOR HER WHEN I VISIT THAT STORE.
GetHuman: Let's quantify your experience contacting DSW.com. On a scale of 1 to 5, how easy is it go get help on a DSW.com problem?
~Linda Barnes: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Linda Barnes: I'd give them a two out of five on communication.
GetHuman: And what about DSW.com's ability to quickly and effectively address your problem?
~Linda Barnes: For that I would say three out of five.
GetHuman: And finally- any advice for other DSW.com customers?
~Linda Barnes: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for DSW.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Linda Barnes taken from his DSW.com customer service problem that occurred on November 5th, 2017.