American Electric Power Company, Inc.: Daughter said at dinner aep had a senior discou...

A American Electric Power Company, Inc. customer review by GetHuman user ~samalllred1 from November 26th, 2017

Background on ~samalllred1's case

GetHuman: ~samalllred1 - can you tell our other American Electric Power Company, Inc. customers when your case took place?
~samalllred1: Yeah. It was morning, on November 17th.
GetHuman: Did you reach out to American Electric Power Company, Inc., and if so, how?
~samalllred1: I used the 800-672-2231 number I found for on the GetHuman American Electric Power Company, Inc. customer phone number page I was on: American Electric Power Company, Inc. Customer Service Phone Number
GetHuman: And which of these common American Electric Power Company, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~samalllred1 a list of common American Electric Power Company, Inc. problems)
~samalllred1: "Change appointment" was why I was trying to call.

~samalllred1's review of American Electric Power Company, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's American Electric Power Company, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~samalllred1: Daughter said at dinner aep had a senior discount. Being older than dirt I called. Michigan(who I don't give a **** for the whole state of) has one but ohio doesn't. What? you'd let that weasley state up north take better care of seniors? Poo.
GetHuman: Let's quantify your experience contacting American Electric Power Company, Inc.. On a scale of 1 to 5, how easy is it go get help on a American Electric Power Company, Inc. problem?
~samalllred1: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~samalllred1: I'd give them a two out of five on communication.
GetHuman: And what about American Electric Power Company, Inc.'s ability to quickly and effectively address your problem?
~samalllred1: For that I would say three out of five.
GetHuman: And finally- any advice for other American Electric Power Company, Inc. customers?
~samalllred1: Call them early in the day or late. Don't forget any personal or account information you might need for American Electric Power Company, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~samalllred1 taken from his American Electric Power Company, Inc. customer service problem that occurred on November 17th, 2017.

American Electric Power Company, Inc.

1.00 of 5 stars | 3 reviews

~samalllred1's American Electric Power Company, Inc. Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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