Delta: Crystal (?) Sorry if misspelled... You were exc...
A Delta customer review by GetHuman user ~Joyce Miyamoto from November 24th, 2017
Background on ~Joyce Miyamoto's case
GetHuman: ~Joyce Miyamoto - can you tell our other Delta customers when your case took place?
~Joyce Miyamoto: Yes. It was afternoon, on November 20th.
GetHuman: Did you reach out to Delta, and if so, how?
GetHuman: And which of these common Delta customer issues best describes the reason you wanted to talk to them?
(Shows ~Joyce Miyamoto a list of common Delta problems)
~Joyce Miyamoto: "Billing" was why I was trying to call.
~Joyce Miyamoto's review of Delta customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joyce Miyamoto: Crystal (?) Sorry if misspelled... You were exceptionally helpful with my inquiry and anxiety for my connecting flights out of LAX to JFK and for providing further service. Mahalo Crystal!
GetHuman: Let's quantify your experience contacting Delta. On a scale of 1 to 5, how easy is it go get help on a Delta problem?
~Joyce Miyamoto: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joyce Miyamoto: I'd give them a three out of five on communication.
GetHuman: And what about Delta's ability to quickly and effectively address your problem?
~Joyce Miyamoto: For that I would say five out of five.
GetHuman: And finally- any advice for other Delta customers?
~Joyce Miyamoto: Call them early in the day or late. Don't forget any personal or account information you might need for Delta to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joyce Miyamoto taken from his Delta customer service problem that occurred on November 20th, 2017.