I to have had problems getting a hold of Delta...
A Delta customer review by GetHuman user ~Tink57 from November 20th, 2017
Background on ~Tink57's case
GetHuman: ~Tink57 - can you tell our other Delta customers when your case took place?
~Tink57: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Delta, and if so, how?
GetHuman: And which of these common Delta customer issues best describes the reason you wanted to talk to them?
(Shows ~Tink57 a list of common Delta problems)
~Tink57: "Refund" was why I was trying to call.
~Tink57's review of Delta customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tink57: I to have had problems getting a hold of Delta on the phone number of ***-***-****. I found another number and got through right away. The number is ***-***-****. Try using that one. I have always fly Delta and never have had a complaints.
GetHuman: Let's quantify your experience contacting Delta. On a scale of 1 to 5, how easy is it go get help on a Delta problem?
~Tink57: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tink57: I'd give them a three out of five on communication.
GetHuman: And what about Delta's ability to quickly and effectively address your problem?
~Tink57: For that I would say four out of five.
GetHuman: And finally- any advice for other Delta customers?
~Tink57: Call them early in the day or late. Don't forget any personal or account information you might need for Delta to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tink57 taken from his Delta customer service problem that occurred on November 16th, 2017.