Delta: i received a call-back within stated parameters...

A Delta customer review by GetHuman user ~palmetto sojourner from November 20th, 2017

Background on ~palmetto sojourner's case

GetHuman: ~palmetto sojourner - can you tell our other Delta customers when your case took place?
~palmetto sojourner: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Delta, and if so, how?
~palmetto sojourner: I used the 800-221-1212 number I found for on the GetHuman Delta customer phone number page I was on: Delta Customer Service Phone Number
GetHuman: And which of these common Delta customer issues best describes the reason you wanted to talk to them?
Shows ~palmetto sojourner a list of common Delta problems
~palmetto sojourner: "Refund" was why I was trying to call.

~palmetto sojourner's review of Delta customer service

GetHuman: So how would you sum up your experience for GetHuman's Delta customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~palmetto sojourner: i received a call-back within stated parameters of **-** minutes.had a totally rude rep on the *-***-***-**** with wait time of ** minutes.
GetHuman: Let's quantify your experience contacting Delta. On a scale of 1 to 5, how easy is it go get help on a Delta problem?
~palmetto sojourner: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~palmetto sojourner: I'd give them a five out of five on communication.
GetHuman: And what about Delta's ability to quickly and effectively address your problem?
~palmetto sojourner: For that I would say four out of five.
GetHuman: And finally- any advice for other Delta customers?
~palmetto sojourner: Call them early in the day or late. Don't forget any personal or account information you might need for Delta to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~palmetto sojourner taken from his Delta customer service problem that occurred on November 14th, 2017.


3.10 of 5 stars | 407 reviews
Delta ReviewsDelta's Phone NumberAll Delta contact infoGeneral Delta customer service info
~palmetto sojourner's Delta Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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