DicksSportingGoods.com: The girls name was Kendra.The best sales person...

A DicksSportingGoods.com customer review by GetHuman user GetHuman-317744 from November 11th, 2017

Background on GetHuman-317744's case

GetHuman: GetHuman-317744 - can you tell our other DicksSportingGoods.com customers when your case took place?
GetHuman-317744: Yes. It was evening, on November 2nd.
GetHuman: Did you reach out to DicksSportingGoods.com, and if so, how?
GetHuman-317744: I used the 877-846-9997 number I found for on the GetHuman DicksSportingGoods.com customer phone number page I was on: DicksSportingGoods.com Customer Service Phone Number
GetHuman: And which of these common DicksSportingGoods.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-317744 a list of common DicksSportingGoods.com problems)
GetHuman-317744: "Warranty claim" was why I was trying to call.

GetHuman-317744's review of DicksSportingGoods.com customer service

GetHuman: So how would you sum up your experience for GetHuman's DicksSportingGoods.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-317744: The girls name was Kendra.The best sales person I have had in years.She help me find the perfect shoe. It wasn't til the **th of **th box she brought me until I was sure.So $** later my feet are happy.Thank you Kendra
GetHuman: Let's quantify your experience contacting DicksSportingGoods.com. On a scale of 1 to 5, how easy is it go get help on a DicksSportingGoods.com problem?
GetHuman-317744: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-317744: I'd give them a three out of five on communication.
GetHuman: And what about DicksSportingGoods.com's ability to quickly and effectively address your problem?
GetHuman-317744: For that I would say four out of five.
GetHuman: And finally- any advice for other DicksSportingGoods.com customers?
GetHuman-317744: Call them early in the day or late. Don't forget any personal or account information you might need for DicksSportingGoods.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-317744 taken from his DicksSportingGoods.com customer service problem that occurred on November 2nd, 2017.


1.00 of 5 stars | 12 reviews

GetHuman-317744's DicksSportingGoods.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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