DisneyStore.com: I am SO impressed! Fast, friendly, my problem w...
A DisneyStore.com customer review by GetHuman user GetHuman-155600 from November 19th, 2017
Background on GetHuman-155600's case
GetHuman: GetHuman-155600 - can you tell our other DisneyStore.com customers when your case took place?
GetHuman-155600: Yes I can. It was afternoon, on November 15th.
GetHuman: Did you reach out to DisneyStore.com, and if so, how?
GetHuman: And which of these common DisneyStore.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-155600 a list of common DisneyStore.com problems)
GetHuman-155600: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-155600's review of DisneyStore.com customer service
GetHuman: So how would you sum up your experience for GetHuman's DisneyStore.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-155600: I am SO impressed! Fast, friendly, my problem was resolved in minutes! Wish I could buy all my Christmas presents from Disney!
GetHuman: Let's quantify your experience contacting DisneyStore.com. On a scale of 1 to 5, how easy is it go get help on a DisneyStore.com problem?
GetHuman-155600: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-155600: I'd give them a three out of five on communication.
GetHuman: And what about DisneyStore.com's ability to quickly and effectively address your problem?
GetHuman-155600: For that I would say one out of five.
GetHuman: And finally- any advice for other DisneyStore.com customers?
GetHuman-155600: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for DisneyStore.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-155600 taken from his DisneyStore.com customer service problem that occurred on November 15th, 2017.