FootSmart.com: Do not buy anything from them online.Cause,thei...

A FootSmart.com customer review by GetHuman user ~Never ever from November 21st, 2017

Background on ~Never ever's case

GetHuman: ~Never ever - can you tell our other FootSmart.com customers when your case took place?
~Never ever: Yes I can. It was evening, on November 18th.
GetHuman: Did you reach out to FootSmart.com, and if so, how?
~Never ever: I used the 800-707-9928 number I found for on the GetHuman FootSmart.com customer phone number page I was on: FootSmart.com Customer Service Phone Number
GetHuman: And which of these common FootSmart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Never ever a list of common FootSmart.com problems)
~Never ever: "Make a purchase" was why I was trying to call.

~Never ever's review of FootSmart.com customer service

GetHuman: So how would you sum up your experience for GetHuman's FootSmart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Never ever: Do not buy anything from them online.Cause,their customer service was pain in the neck for a refund.Never ever I'll buy again.
GetHuman: Let's quantify your experience contacting FootSmart.com. On a scale of 1 to 5, how easy is it go get help on a FootSmart.com problem?
~Never ever: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Never ever: I'd give them a one out of five on communication.
GetHuman: And what about FootSmart.com's ability to quickly and effectively address your problem?
~Never ever: For that I would say one out of five.
GetHuman: And finally- any advice for other FootSmart.com customers?
~Never ever: Call them early in the day or late. Don't forget any personal or account information you might need for FootSmart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Never ever taken from his FootSmart.com customer service problem that occurred on November 18th, 2017.

FootSmart.com

1.00 of 5 stars | 6 reviews

~Never ever's FootSmart.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like FootSmart.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with FootSmart.com in any way.

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