eFavormart.com: Don't ever buy from these people. I ordered a p...

A eFavormart.com customer review by GetHuman user ~lrm from November 17th, 2017

Background on ~lrm's case

GetHuman: ~lrm - can you tell our other eFavormart.com customers when your case took place?
~lrm: Yes. It was afternoon, on November 9th.
GetHuman: Did you reach out to eFavormart.com, and if so, how?
~lrm: I used a live chat I found on the GetHuman eFavormart.com customer service contact info page: Contact eFavormart.com Customer Service
GetHuman: And which of these common eFavormart.com customer issues best describes the reason you wanted to talk to them?
(Shows ~lrm a list of common eFavormart.com problems)
~lrm: "Track order" was why I was trying to contact.

~lrm's review of eFavormart.com customer service

GetHuman: So how would you sum up your experience for GetHuman's eFavormart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lrm: Don't ever buy from these people. I ordered a package, paid the full amount. Once I received the package all of it's contents were not there. So of course there is no phone number, did the online chat I was not help one bit. They keep saying they will ship the remaining contents and I am still waiting. My wedding is a few weeks away and I still don't have the stuff I. Ordered. Now I am seeking legal counsel to get my money back. Do not go through the hassel. Buy from someone else.
GetHuman: Let's quantify your experience contacting eFavormart.com. On a scale of 1 to 5, how easy is it go get help on a eFavormart.com problem?
~lrm: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lrm: I'd give them a one out of five on communication.
GetHuman: And what about eFavormart.com's ability to quickly and effectively address your problem?
~lrm: For that I would say one out of five.
GetHuman: And finally- any advice for other eFavormart.com customers?
~lrm: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for eFavormart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lrm taken from his eFavormart.com customer service problem that occurred on November 9th, 2017.

eFavormart.com

1.00 of 5 stars | 8 reviews

~lrm's eFavormart.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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