Eastbay: I tried calling finish line AND footlocker afte...
A Eastbay customer review by GetHuman user GetHuman-138349 from November 15th, 2017
Background on GetHuman-138349's case
GetHuman: GetHuman-138349 - can you tell our other Eastbay customers when your case took place?
GetHuman-138349: Yes. It was morning, on November 10th.
GetHuman: Did you reach out to Eastbay, and if so, how?
GetHuman: And which of these common Eastbay customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-138349 a list of common Eastbay problems)
GetHuman-138349: "Complaint" was why I was trying to call.
GetHuman-138349's review of Eastbay customer service
GetHuman: So how would you sum up your experience for GetHuman's Eastbay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-138349: I tried calling finish line AND footlocker after *** min on hold for each of them I decided to call east bay LITTLE TO NO WAITING TIME
GetHuman: Let's quantify your experience contacting Eastbay. On a scale of 1 to 5, how easy is it go get help on a Eastbay problem?
GetHuman-138349: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-138349: I'd give them a four out of five on communication.
GetHuman: And what about Eastbay's ability to quickly and effectively address your problem?
GetHuman-138349: For that I would say three out of five.
GetHuman: And finally- any advice for other Eastbay customers?
GetHuman-138349: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Eastbay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-138349 taken from his Eastbay customer service problem that occurred on November 10th, 2017.
Eastbay
3.40 of 5 stars | 2 reviews
GetHuman-138349's Eastbay Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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