Emdeon: our pre-auth for patients with a certain insura...

Background on GetHuman-staffae's case

GetHuman: GetHuman-staffae - can you tell our other Emdeon customers when your case took place?
GetHuman-staffae: Yes I can. It was evening, on December 5th.
GetHuman: Did you reach out to Emdeon, and if so, how?
GetHuman-staffae: I used the 888-363-3361 number I found for on the GetHuman Emdeon customer phone number page I was on: Emdeon Customer Service Phone Number
GetHuman: And which of these common Emdeon customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-staffae a list of common Emdeon problems)
GetHuman-staffae: "None of those really matches why I wanted to call Emdeon that day." was why I was trying to call.

GetHuman-staffae's review of Emdeon customer service

GetHuman: So how would you sum up your experience for GetHuman's Emdeon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-staffae: our pre-auth for patients with a certain insurance are not going through has been happenng since beginning of ****
GetHuman: Let's quantify your experience contacting Emdeon. On a scale of 1 to 5, how easy is it go get help on a Emdeon problem?
GetHuman-staffae: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-staffae: I'd give them a five out of five on communication.
GetHuman: And what about Emdeon's ability to quickly and effectively address your problem?
GetHuman-staffae: For that I would say four out of five.
GetHuman: And finally- any advice for other Emdeon customers?
GetHuman-staffae: Call them early in the day or late. Don't forget any personal or account information you might need for Emdeon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-staffae taken from his Emdeon customer service problem that occurred on December 5th, 2017.

Emdeon

5.00 of 5 stars | 6 reviews

GetHuman-staffae's Emdeon Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Emdeon, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Emdeon in any way.

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