Walgreens.com: Even though I had to give duplicate information...
A Walgreens.com customer review by GetHuman user ~Ed from November 17th, 2017
Background on ~Ed's case
GetHuman: ~Ed - can you tell our other Walgreens.com customers when your case took place?
~Ed: Sure. It was morning, on November 14th.
GetHuman: Did you reach out to Walgreens.com, and if so, how?
GetHuman: And which of these common Walgreens.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Ed a list of common Walgreens.com problems)
~Ed: "Change order" was why I was trying to call.
~Ed's review of Walgreens.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Walgreens.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ed: Even though I had to give duplicate information I was able to get across my concerns.*The problem is, will it matter?
GetHuman: Let's quantify your experience contacting Walgreens.com. On a scale of 1 to 5, how easy is it go get help on a Walgreens.com problem?
~Ed: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ed: I'd give them a five out of five on communication.
GetHuman: And what about Walgreens.com's ability to quickly and effectively address your problem?
~Ed: For that I would say two out of five.
GetHuman: And finally- any advice for other Walgreens.com customers?
~Ed: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Walgreens.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ed taken from his Walgreens.com customer service problem that occurred on November 14th, 2017.
Walgreens.com
4.00 of 5 stars | 5 reviews
~Ed's Walgreens.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Walgreens.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Walgreens.com in any way.