Experian: time of wait unessential re me review. need to...
A Experian customer review by GetHuman user ~none available from November 19th, 2017
Background on ~none available's case
GetHuman: ~none available - can you tell our other Experian customers when your case took place?
~none available: Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to Experian, and if so, how?
GetHuman: And which of these common Experian customer issues best describes the reason you wanted to talk to them?
(Shows ~none available a list of common Experian problems)
~none available: "Account access" was why I was trying to call.
~none available's review of Experian customer service
GetHuman: So how would you sum up your experience for GetHuman's Experian customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~none available: time of wait unessential re me review. need to speak with a live body, no option available. unsatisfactory!!
GetHuman: Let's quantify your experience contacting Experian. On a scale of 1 to 5, how easy is it go get help on a Experian problem?
~none available: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~none available: I'd give them a five out of five on communication.
GetHuman: And what about Experian's ability to quickly and effectively address your problem?
~none available: For that I would say five out of five.
GetHuman: And finally- any advice for other Experian customers?
~none available: Call them early in the day or late. Don't forget any personal or account information you might need for Experian to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~none available taken from his Experian customer service problem that occurred on November 15th, 2017.