Facebook: HOLA necesito ayuda porfavor no puedo entrar a...
A Facebook customer review by GetHuman user ~dayi tati from November 21st, 2017
Background on ~dayi tati's case
GetHuman: ~dayi tati - can you tell our other Facebook customers when your case took place?
~dayi tati: Yes. It was morning, on November 18th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~dayi tati a list of common Facebook problems)
~dayi tati: "Technical support" was why I was trying to contact.
~dayi tati's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dayi tati: HOLA necesito ayuda porfavor no puedo entrar al facebook porque el cofigo no me llega a mi telefono porfavor ayuda este es mi numero *** *** ** **
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~dayi tati: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dayi tati: I'd give them a two out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~dayi tati: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~dayi tati: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dayi tati taken from his Facebook customer service problem that occurred on November 18th, 2017.