Facebook: I am trying to get an abusive page removed that...
A Facebook customer review by GetHuman user ~brandi elizabeth from November 19th, 2017
Background on ~brandi elizabeth's case
GetHuman: ~brandi elizabeth - can you tell our other Facebook customers when your case took place?
~brandi elizabeth: Yeah. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~brandi elizabeth a list of common Facebook problems)
~brandi elizabeth: "Ads Account Issue" was why I was trying to contact.
~brandi elizabeth's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~brandi elizabeth: I am trying to get an abusive page removed that is slandering my name and airing my personal business
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~brandi elizabeth: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~brandi elizabeth: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~brandi elizabeth: For that I would say two out of five.
GetHuman: And finally- any advice for other Facebook customers?
~brandi elizabeth: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~brandi elizabeth taken from his Facebook customer service problem that occurred on November 10th, 2017.