Facebook: I have absolutely no contact nor account with y...

A Facebook customer review by GetHuman user ~frankly incensed from November 22nd, 2017

Background on ~frankly incensed's case

GetHuman: ~frankly incensed - can you tell our other Facebook customers when your case took place?
~frankly incensed: Yes I can. It was afternoon, on November 15th.
GetHuman: Did you reach out to Facebook, and if so, how?
~frankly incensed: I used the 650-543-4800 number I found for on the GetHuman Facebook customer phone number page I was on: Facebook Customer Service Phone Number
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~frankly incensed a list of common Facebook problems)
~frankly incensed: "Business Page" was why I was trying to contact.

~frankly incensed's review of Facebook customer service

GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~frankly incensed: I have absolutely no contact nor account with your abhorrent abuse of the internet. I WILL NOT SIGN UP FOR AN ACCOUNT UNTIL **.YOU PROMISE TO ACTUALLY HAVE SOME MORALS AND ETHICS. **. YOU PROVIDE A DISLIKE BUTTON FOR EQUALITY.**. YOU STOP ALL THE MISLEADING SITES THAT TELL ME I HAVE A MESSAGE FROM YOU, WHEN I HAVE NO ACCOUNT.**. YOU PROMISE NOT TO PROVIDE MISLEADING AND INACCURATE INFORMATION FOR TESTING PURPOSES. **. YOU PROMISE TO REIMBURSE ALL INDIVIDUALS FOR INVASIONS OF PRIVACY AND SECURITY BREACHES, BREACH OF CONTRACT, AND EMOTIONAL AND ACTUAL DISTRESS. **. You actually provide a page to CONTACT you.*When you promise things like that, you may then be a decent corporation. I will continue to WARN ALL WHO USE FACEBOOK TO RUN AWAY AS FAST AS POSSIBLE.
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~frankly incensed: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~frankly incensed: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~frankly incensed: For that I would say two out of five.
GetHuman: And finally- any advice for other Facebook customers?
~frankly incensed: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~frankly incensed taken from his Facebook customer service problem that occurred on November 15th, 2017.

Facebook

1.47 of 5 stars | 2518 reviews

~frankly incensed's Facebook Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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