I have been trying to contact Facebook for long...
A Facebook customer review by GetHuman user ~elsa jember from November 20th, 2017
Background on ~elsa jember 's case
GetHuman: ~elsa jember - can you tell our other Facebook customers when your case took place?
~elsa jember : Yes. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~elsa jember a list of common Facebook problems)
~elsa jember : "Fraud" was why I was trying to contact.
~elsa jember 's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~elsa jember : I have been trying to contact Facebook for long time, I have sent more than ** emails, but the respond was not help full. I lost my page and I have been trying to get it back, what should I do ? please someone help me .
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~elsa jember : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~elsa jember : I'd give them a two out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~elsa jember : For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~elsa jember : Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~elsa jember taken from his Facebook customer service problem that occurred on November 15th, 2017.